Botanical Skin Care for Problematic Skin

How To Reach Us

info@MyOpalima.com

Shipping

We ship within the USA using the USPS and process Monday through Friday.  We do not process or ship on National Holidays.  Please allow 1 to 3 days for processing of your order.  Please allow for possible delays from the postal service.

Return and Refund Policy

• By using this website you agree to abide by our policies.
• If you are unhappy with your purchase, please contact customer service at info@MyOpalima.com within 1 week of delivery.  Refunds are considered on a case-by-case basis and require a return of the unused product.  The customer is responsible for return shipping and it will not be reimbursed.
• Credit card refunds may take 5-10 business days before appearing on your statement once the return is processed.
• Items marked as final sale, partial return of gift sets and free gifts or promotional items are not eligible for returns.
• Final sales items, promotional items or items in gift sets cannot be returned.

*Returns are monitored and we reserve the right to refuse service to anyone that may misuse or abuse the policy.